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Kimberly Elise Naturals | Shipping and Returns

SHIPPING:

We proudly use the United States Postal Service for fast, efficient delivery through the continental U.S.A.  Shipping within the continental USA is FREE.  

RETURN POLICY:

We hope you are 100% satisfied with your order. Should you wish to return any of the products you bought for any reason, we offer hassle-free returns for full purchase price within 30 days of the day you received your purchase from Kimberly Elise Naturals.

If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please do not send your purchase back to the manufacturer.

 

REFUND POLICY:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and credited to the original payment method. Your shipping charges  are non-refundable.

Please mail your item(s) you wish to return to:

Kimberly Elise Naturals (1st Floor)

7083 Hollywood, CA

Los Angeles, CA 90028

Please note that return shipping costs are not covered, and we do not provide shipping labels for returns.

Please contact our Customer Care Team at contact@kimberlyelise.com.com if you need any further information or assistance.

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